Privacy Policy

This Privacy Policy provides information about how the ern Team ("we", "us", or "our") collects, uses, shares, and otherwise processes your personal information.

You must read this Privacy Policy carefully. By accessing or using the Interface, you acknowledge that you have read, understand, and agree to be bound by this Agreement in its entirety. If you do not agree, you are not permitted to access the Interface or use the Protocol.

By visiting, accessing, or using our Services you acknowledge and agree that you have received and reviewed this Privacy Policy. Please also review the applicable Terms and Conditions, which also apply to the use of our Services.

If you are a resident of the European Economic Area ("EEA") or other country with comprehensive data protection laws, please see the region-specific notice section below for information about your rights under the applicable local data protection laws.

Scope

The Protocol operates in a decentralized and permissionless manner. Although we may collect and process information about users on the Interface in accordance with this Privacy Policy, we do not have information about Protocol users beyond what is already publicly available and recorded on the blockchain.

The scope of this Privacy Policy applies to personal information that we collect, use, share, and otherwise process when you:

Visit or use our website (the "Interface") or any other website operated by us;
Access or use any of our services or functionality (the "Services");
Communicate with us, such as by sending us an email or other communication.

Information Collection

Information You Provide

When you use the Services, we may collect the following information:

Correspondence and Content: If you contact us for support or other reasons, you may provide your contact details along with contextual information relevant to your request.
Voluntary Information: You may also choose to provide us with additional information beyond what we request.

Information We Collect Automatically

When you interact with the Services, we may automatically collect certain information, including:

Wallet Address: We may collect the wallet address you use to connect with the Interface.
Usage Data: We may collect data about how you engage with the Interface and Services.
Device Details: Information about your device—such as device model, operating system, browser type, and screen dimensions.

Information We Don't Collect

Sensitive Personal Data: We do not deliberately collect sensitive information such as national identification numbers, health data, religious or ethnic details.

Cookies & Analytics

We may use cookies and similar technologies to deliver certain features on our Services, remember your preferences, and enhance your overall experience.

The types of cookies we may use include:

Essential Cookies: Necessary for the basic operation of the Interface.
Performance and Analytics Cookies: Help us understand how visitors interact with the Interface.
Functional Cookies: Support additional features and customization.

Use of Information

Any collected information will be used for legitimate business reasons. This may include:

Service Operation: Delivering the Services to you, responding to inquiries, offering support, and sending important updates.
Service Development: Enhancing functionality, refining features, and optimizing user experience.
Security and Compliance: Maintaining the integrity and safety of the Interface, investigating potential misconduct, and meeting legal obligations.
Business Operations: Managing, negotiating, or supporting discussions for any restructuring, acquisition, merger, or transfers.

We may disclose information we collect in line with this Privacy Policy. Information may be shared with:

Advisors: Professional advisors (such as auditors, accountants, or legal counsel).
Third-party service providers: External partners who help us with operations such as fraud monitoring, security, analytics, and data hosting.
Affiliated entities: Our subsidiaries, affiliates, and related companies.
Regulators and authorities: When required by law, we may share information with governmental or regulatory bodies.

Third-Party Sites and Services

Our Interface may include links to external websites, resources or services that are not owned, operated, or otherwise controlled by us. These links are offered solely for your convenience and do not represent an endorsement or recommendation by us.

We strongly encourage you to review their policies before engaging with any external service. We are not responsible for the practices, content, or privacy standards of such sites.

Data Security

We take appropriate administrative, organizational, physical, and technical steps designed to protect your personal information against accidental or unlawful loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

While these measures are intended to provide a reasonable level of protection, no method of transmission over the Internet can be guaranteed to be completely secure.

Data Retention

We will retain personal data only for as long as is necessary to fulfill the purposes for which it was originally collected, as set out in this Privacy Policy, and in accordance with applicable legal, regulatory, and contractual requirements.

We will securely delete or anonymize your personal data once it is no longer needed for these purposes or when retention is no longer legally or operationally justified.

Your Data Protection Rights

Under applicable data protection laws, you may exercise a number of rights in relation to your personal information:

Right to be informed – Clear information about how we collect, use, and share your data.
Right of access – Request a copy of the personal data we hold about you.
Right to object to direct marketing – Ask us to stop using your data for marketing.
Right to restrict processing – Request that we limit how we process your data.
Right to rectification – Request correction of incomplete or inaccurate data.
Right to erasure – Request deletion of your personal data in specific circumstances.
Right to lodge a complaint – Raise a concern with a data protection authority.

International Transfers

Please be aware that information collected through the Services may be transferred to, processed, stored, and used in the Cayman Islands, European Economic Area, the United Kingdom, and other jurisdictions outside of your country of residence.

Where your personal data is transferred to a jurisdiction that does not provide an equivalent level of protection, we shall request that appropriate safeguards are set.

Additional Notice for European Data Subjects

This section applies specifically to individuals who are located in the European Economic Area (EEA), the United Kingdom, Switzerland, or in other jurisdictions that apply comprehensive data protection legislation.

Legal Grounds for Processing

We only process your personal data where there is a valid legal basis under applicable law:

Contractual Necessity: Processing required to fulfill our obligations under the Terms of Service.
Legitimate Interests: Processing necessary to pursue our legitimate business interests.
Legal Obligations: Processing to comply with statutory or regulatory requirements.
Consent: Where consent is required, we will request it before processing.

Children's Privacy

Our Service is intended for general audience and is not targeted at children. To use the Service, you must legally be able to enter into the Agreement in your jurisdiction. We do not knowingly collect or solicit personal information from children.

Amendments or Updates

We reserve the right to update or change this Privacy Policy with a newer amended version. The amendments or updates shall be effective at the time of publication.

If you do not agree with any modifications to this Privacy Policy, you must immediately stop accessing and using the Interface.

Communication

For any inquiries about this Privacy Policy or our data practices, you may contact us:

Email: contact@ern.app